Custom House Agent" means a person licensed, temporarily or otherwise, under the regulations made under sub-section (2) of Section 146 of the Customs Act, 1962 (52 of 1962), [Section 65(35)]. The services rendered by the custom house agent are not merely limited to the clearing of the import and export consignment.

A customs house agent or CHA is responsible to oversee business transactions related to the import and export of goods at the customs station. The agents look after the various stages of entry or departure of any shipment and maintain itemized, updated accounts of the many details related to import and export.